Shipping policy

Shipping Policy

At Gigi, we are committed to ensuring your order reaches you promptly and securely. Below is our shipping policy, outlining important information regarding shipping methods, costs, and delivery times.

 Shipping Methods

We offer a variety of shipping options to meet your needs:

- Standard Shipping: This is our economical shipping option, delivering your order within 5-10 business days.
- Express Shipping: For faster delivery, choose our express shipping option, which typically arrives within 2-4 business days.

 Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. 

 Order Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends and holidays will be processed on the next business day.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

 International Shipping

We currently offer worldwide shipping. Please note that customs fees, taxes, and import duties may apply and are the responsibility of the customer.
- Shipping International takes an estimate of 10-25 days 

Damaged or Lost Packages

If your package is lost or damaged during transit, please contact us at info@gigicollection.com.au (mailto:info@gigicollection.com.au) within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

Thank you for choosing Gigi! We appreciate your support and look forward to delivering your stylish new pieces. If you have any questions about our shipping policy, feel free to reach out to us.